For all UNDER WARRANTY units, please DO NOT SHIP in anything. You can CALL or EMAIL our Tech Support Team, with your contact info, the Serial Number, Issue with the unit & Proof of Purchase. Please Call Our Technical Support Team at: Toll Free: 800-655-3585
OR EMAIL US AT: firstname.lastname@example.org
Gerald Tabas: email@example.com
Freddy Moreno: firstname.lastname@example.org
*Sid Aguilar: email@example.com
*Amanda Gonzales: firstname.lastname@example.org
For all OUT OF WARRANTY units, you don't need any RMA from Power Probe. Please call first our Customer Service at (888) 201-9831 before sending your unit for costs on repairs, parts/labor and recon pricing. You can send the unit to this address:
POWER PROBE, INC.
890 Mariner St., Brea, CA 92821
ATTN: REPAIR DEPARTMENT
If you're having issues with your Power Probe III, try resetting first your unit into a factory default setting. To reset, please watch this video.