Warranty & Repair
Power Probe products undergo a strict quality control inspection for workmanship, function, and safety before leaving the factory. From the date of purchase on or after 01/01/2022, we will warranty/repair Power Probe products for two (2) years against defects in parts and workmanship. All repairs due to misuse will be charged a fee not to exceed the cost of the tool. All warranty units must be accompanied by a copy of the original sale receipt.
Any tool that is past the two (2) years manufacturer warranty will be treated as a repair request. Any tools that are not accompanied by proof of purchase will also be subject to repair costs.
If the tool has been returned to Power Probe and is functioning normally or was working improperly due to the tool being placed in the incorrect mode (if applicable), it will be the responsibility of the end-user for all shipping and bench testing costs.
If the repair customer declines any repairs to be made to the tool, the customer is responsible for shipping costs to have the tool returned. If the customer refuses to provide payment for any repairs or shipment, the tool will be considered forfeited by the customer.
To contact us for Warranty & Repairs, please click here: After-Sales Service