Return Instructions
Power Probe Warranty
Power Probe products undergo a strict quality control inspection for workmanship, function, and safety before leaving the factory. From the date of purchase, we will warranty/repair Power Probe products for one (1) year against defects in parts and workmanship. All repairs due to misuse will be charged a fee not to exceed the cost of the tool. All warranty units must be accompanied by a copy of the original sales receipt. If your unit is out of warranty or you do not have a sales receipt there might be a nominal fee. Repaired items are normally shipped the day after receipt, unless we have to call you for payment of an out of warranty repair.
- DO NOT send in the case and accessories!
- If returning a torch, please CLEAR ALL GAS before shipping!
- If returning a Power Probe, please remove the Probe Tip before shipping.
- Pack your items in a suitable container for shipping.
- Fill in the information below.
- Click the SUBMIT button to send your info.
- Print the RMA Request Form and include it with the items you are returning.
- Send Package to:
Repairs
Power Probe, Inc.
890 Mariner Street
Brea, CA 92821
- For status of repair email us at: repair@powerprobe.com
NOTE: All fields are required except serial number.